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Q: How do I unsubscribe from subscription services?
A: Reply to the message(s) you received with ‘stop’, or Consumer Support is available 24/7 and can be contacted on 082 235 0400.
Q: How do I make use of a mobile 5 digit short code/number?
A: Integrat provides various solutions in this regard:
1. Pre-developed campaigns and content management services include short codes.
2. Clients who do their own development are allocated private or shared short codes separately; short codes are allocated on all available tariff bands.
Q: How do I run a survey/campaign/competition?
A: Integrat provides shrink wrapped products which include short codes and tracking and tracing facilities.
Q: How do I make content like ring tones, wallpapers and logos available to the public?
A: Integrat offers a content management platform which makes content available on a once-off or subscription basis. The product allows
for self-management and also includes detailed tracking and tracing facilities.
Q: What are the typical timeframes for implementation?
A: Short codes, campaigns and content management accounts can be set up within a few hours. API connection and the allocation of
short codes, USSD numbers, MMS numbers etc. can also be done in a matter of hours.
Q: What types of businesses can I start with Integrat as partner?
A: 1. Competitions, surveys and mobile entertainment services
2. Bulk SMS services
3. Information Services
4. Tracking and panic button services
5. Billing services
6. Integrat is always willing to discuss new ideas and ventures
Q: What types of services can I offer?
A: Content services, bulk SMS, mobile campaigns etc.
Q: What can I charge for my service/content?
A: 0.1c – R50
Q: Is Integrat connected to all South African networks?
A: Yes. All South African networks as well as to a number of international networks, list available on request.
Q: What types of mobile marketing services do you offer?
A: Bulk SMS, MMS, campaigns, trivia and survey management as well as OPT-In database management.
Q: What support do you offer – technical/consumer?
A: Technical and consumer support is offered on a 24/7 basis.
Q: Who can I contact if I am interested in playing in the mobile space?
A: Please contact sales: Contact Us
Q: How do I request a quote for development?
A: Please follow the link to our Contact Us page: Contact Us
Q: Do I get charged for receiving a SMS?
A: Yes, you will be charged for each message (Mobile Originating) your service receives.
Q: When do I receive payment of my revenue?
A: Integrat settles payment seven days after receiving revenue from the networks – keep in mind that the networks take between 60 and 90 days to pay us out. For example: revenue earned for December will be paid out on 7th March.
Q: What are MO and MT?
A: MO (Mobile Originating): SMS message sent by a user from his cell phone to the Integrat platform.
MT (Mobile Terminating): SMS message sent from the Integrat platform to a user’s cell phone.
Q: I have another question which is not covered here.
A: Please call us on 0861 222 767. If you are an international client, please use +2711 206-7600 or alternatively click here: Contact Us
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